Care Navigation

Care Navigation provides intensive, personalized case management services and goal-setting for members who have complex medical needs and require a wide variety of resources to manage health and improve quality of life.

Navigators proactively engage members and develop a personalized care plan, working together to navigate the healthcare system, problem-solve issues and remove barriers to self-care.

Services generally include:

  • Managing chronic conditions and complex diagnoses
  • Identifying and intervening on potential issues to help members stay out of the hospital and emergency room
  • Reviewing medications and assisting with compliance
  • Performing safety assessments, such as fall risk and oxygen therapy
  • Connecting members — and their families — with community resources for additional support
  • And more

Enroll today!